Many people activate their Cash App account and after some time they change their mobile number, and then they activate a new Cash App account with their new number. Your old account may be associated with another email or phone number that belonged to you in the past but have no access to it now. This way you lose access to your old account and keep wondering how do I access my old Cash App account. You need not worry anymore, because once you made an account on Square App, all the data related to Cash App account os stored in the Square app database. It is very easy to get access to your old Cash App account.
Steps to follow to Access Old Account
Here are some simple steps to access your old Cash App account if you have access to your old phone number or email address:
1- Launch the Cash App on your Android or iPhone.
2- Tap the profile icon located at the upper right corner of the Cash App home screen.
3- Click on “Personal”
4- Fill up the old email or phone number
5- You will receive a sign-in code on your old email or phone number.
6- verify the code received and now your old and new Cash App account is merged successfully.
Access Old Account Without Phone Number
How to access your old Cash App account if you do not have access to your old email or phone number:
Sometimes you might not have connect to your previous phone number or email address linked with your old cash App account. For such a situation, you need to follow these simple steps to merge your old Cash App account with the new one:
1- Create a new Cash App account if not yet created.
2- Now enable your Cash Card by providing personal information such as your name, date of birth and SSN
3- Now link your same bank account and debit card that links with your old Cash App account.
4- Click on the “profile” icon on the Cash App home screen.
5- Now tap on the “Support” option.
6- Now select “Something Else” option
7- Tap on “Can’t Access Account”
8- Now click on “Contact Support” and submit your request via email.
9- After this, you will receive an email from Cash App Support Team to verify some confidential. This info relates to your old account as well as the new account.
Step 10- After successful verification, your old account will be merged with the new account.
Please note that once both accounts have been merged, it will not change.